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Online Shop Policies

We accept Visa and Mastercard credit cards via Paypal (www.paypal.com)

Shipping And Handling

We deliver both internationally and throughout New Zealand. Delivery on all orders is charged a rate per item. The total delivery cost for an order is displayed in your 'shopping cart' before purchase is confirmed.

Credit Card Security

We use a trusted third party credit card processing service provided by Paypal (www.paypal.com). No credit card details are stored in our system.

Returns Policy

In the unlikely event that you encounter any faults with any of our products we will be happy to replace them or refund your money once they have been returned to us for inspection. If you are dissatisfied with the purchased items these may be returned within 10 days of delivery and the value of the items will be refunded to you (not including the shipping costs) providing that the items have not been removed from their original packaging, damaged or used. Your statutory rights are not affected. In both instances please email us and we will organise the best solution for your particular problem.

Reaching Us

Please use the contact information located here to reach us to discuss any issues regarding your order.

While every endeavour has been made to supply accurate information, errors and omissions may occur. Accordingly, Baci Lounge does not accept any liability for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on or accessed through our web site.